OUR APPROACH 

At Paparone & Rollins our commitment to the customer experience at the highest level is unwavering. We provide you with every tool necessary to make the best possible choices for you and your family, and we will be with you every step of the way.  By creating an upfront, honest, and straightforward process we feel that we have reinvented the way custom homes are built, yielding the ultimate customer experience. We have learned that integrity, close attention to detail, and communication at each step of the process help create the best working environment. Frequent contact with updates and information for our customers ensure we get it right the first time, every time.

Importantly, we know how crucial timely completion of the project is and we respect that. While we always strive to complete your home ahead of schedule and under-budget, rest assured that we will never sacrifice quality for time. We take pride in building our reputation based not only on our fine quality, craftsmanship and attention to detail but most importantly on the long lasting relationships we build with our clients.  Our reputation and success depends on it!

By listening to your individual needs, we endeavor to strike a flexible balance between time, quality, and budget. Client communication tools, specifically in the areas of budgeting and scheduling, allow you to end up with the exact budget and home you want on a time line you understand. This is a direct reflection of how our systems work in harmony with our vision to serve you as a client.

Quality is both the cornerstone of our homes and our business. We take great pride in our high quality craftsmanship, well-designed floor plans, cost-conscious construction, and solid structural integrity. Because of our commitment to excellence, we use industry-leading brands throughout our homes that are reliable and quality products.  At Paparone & Rollins, we believe that good business is based on good relationships; professional, personal, and community. Our intention is to be the best in the industry and provide attentive personal service for the highest level of customer satisfaction. Therefore, we partner with subcontractors that share our values and work ethic.

Paparone & Rollins takes the utmost pride in building the highest quality home possible for our customers. By handpicking contractors, keeping strict guidelines, constantly monitoring the quality, and maintaining a hands-on approach, quality is ensured on every job.